Privacy Policy

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Your Privacy is important to us

Who we are: 

We are a boutique holiday management company. 

This website is operated by Great Ocean Road Escapes Pty Ltd. 

ABN 40 677 947 881

Our postal address is 

16 Oak Avenue, Apollo Bay Victoria Australia 3233. You can also reach us by email at info@greatoceanroadescapes.com.au or by phone at +61 417 054 169

Information collected:

We only ask for your personal information when it is required to respond to an enquiry you have submitted. This information is only used to fulfil your request and is not passed on to any third party. You may contact us at anytime to find out what personal information we have recorded and to request the information be changed, updated or deleted. When you visit our website, our web host automatically records general information about your visit, but does not record any personal information about you. This information is recorded and used for statistical purposes only and includes: your server address; the date and time; pages you have accessed and documents you have downloaded while on our site; the previous site you visited; & the type of browser.

Mailing List

If you are on our mailing list, Great Ocean Road Escapes will from time to time issue email notifications relating to our services, including, but not limited to Newsletters, Announcements, Promotional and Seasonal offers.

Your email address will only be used for the purposes that it has been provided and will NOT be given to any other party without your permission.

You can request to be taken off our mailing list at any time by visiting our subscription page or by following the instructions contained within the communcations.

Disclosure

Apart from where you have consented, or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations. In the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect our logs and databases.

Security

This site does provide facilities for the secure transmission of information across the Internet. Users should be aware that there are inherent risks transmitting information across the Internet.

We will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

Access to Information

We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, please contact us to have the information corrected.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

Further Privacy Information

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s website.

Changes To This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our business is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to promote our services to you. 

Questions And Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, please send us an email at info@greatoceanroadescapes.com.au.

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